- Dates of travel
- Departing and arriving station (e.g. Brisbane to Rockhampton)
- Train (e.g. Tilt Train, Spirit of Queensland), or Pass type/direction
- Class of travel (e.g. economy or business seat, Rail Bed, First Class single/twin sleeper etc)
- Number and names of passengers
- Passenger type (e.g. adult, pensioner, student, child–advise children’s ages)
- Concession details (e.g. concession card number/state of residence) where applicable
- Home, mobile and emergency contact number for customer
- Any assistance getting on or off the service, or during the journey
- Any dietary requirements for meals included in fare
Travelling by train around Queensland is something you must do if you are spending time travelling around the beautiful part of Australia. QLD is lucky enough to have a variety of trains taking you all across the coast and outback. The trains are comfortable, easy and a great experience for any type of traveller from backpackers to families.
For more information on Queensland Rail services, pricing and schedules please contact us.
Cancellation and Amendment Policy Please provide QLD Travel with our booking reference number and customer names.| Category | Notice given of cancellation (based on ‘departure’ time) | Cancellation Fee charged | Amendment Fee charged |
| RailBed, First Class Sleeper and Business Seat | Anytime prior to scheduled departure date and time as shown on ticket. | $50 per adult one-way | $15 per adult* |
| Economy Seat, Economy Sleeper and Premium Economy Seat | Anytime prior to scheduled departure date and time as shown on ticket. | $25 per adult one-way | $15 per adult* |
| All above | Anytime after the scheduled departure date and time as shown on the ticket. | 100% of ticket price | 100% of ticket price |
| Rail Passes | Any changes | # | No fees apply |